I write a few reviews. Mars deserves this one.
I came to him stressed, clueless about half of what refinancing actually involves, and probably asking the same questions three times. He never made me feel like an idiot. He explains everything in plain English, stays completely calm when I'm panicking, and somehow always knows exactly what to say to put me at rest.
But here's the bit that blew my mind. My house was valued on a Friday. By Tuesday I had settled my refinance. Tuesday. I genuinely didn't think that was possible. I've since been told by multiple people it isn't. Mars made it happen anyway.
That's kind of the whole story with him. Nothing is ever a problem. He's always three steps ahead, comes up with ideas I'd never have thought of, has all the right relationships, and just gets things done faster than you'd think humanly possible. And somehow it all feels effortless on my end. That's the mark of someone who's genuinely brilliant at what they do.
Dan, who works closely with Mars, is just as good. The whole team is. This is the kind of organisation where you actually feel like they have your back. I feel safe. That's rare.
Do yourself a favour and just call them. It changed my life.